BBB Connect
This BBB app pilot rewards customers for choosing & referring accredited businesses
Overview
Association
National
Technology
- .Net Core
- .Net Identity Framework
- .Net Web Api Framework
- AngularJS
- Azure Cloud
- BBB API
- Cordova
- Firebase
- Ionic Framework
- SparkPost
Project
BBB Connect is a custom application with a front and back-end component, servicing BBB Accredited Businesses and their clients. The Better Business Bureau in the greater Vancouver area kicked off BBB Connect with a Pilot in late 2017 which included all 5,000 local Accredited Businesses with plans for a nationwide expansion, opening up the search, scan, earn, and redeem functionality for BBB member companies throughout Canada and the USA.
Basics
Solution
One QR code is assigned per Accredited Business, ensuring easy check-in even for mobile professionals like plumbers, electricians, and roofers. The custom-designed mobile loyalty platform appeals to providers because of its easy back-end administration and deep analytical insight, and to customers, because it’s seamless: no more cards, tokens, or stamps.
