BBB Connect

A custom application with a front and back-end component, servicing BBB Accredited Businesses and their clients.

This BBB app pilot rewarded customers for choosing & referring accredited businesses.

The Better Business Bureau in the greater Vancouver area kicked off BBB Connect with a Pilot in late 2017 which included all 5,000 local Accredited Businesses with plans for nationwide expansion, opening up search, scan, earn, and redeem functionality for BBB member companies throughout Canada and the USA.

One QR code is assigned per Accredited Business, ensuring easy check-in even for mobile professionals like plumbers, electricians, and roofers. 

The custom-designed mobile loyalty platform appeals to providers because of its easy back-end administration and deep analytical insight, and to customers because it’s seamless: no more cards, tokens, or stamps.

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